Return & Refund Policy

At Whampets, we are committed to delivering high-quality products and a positive shopping experience. If something isn’t right with your order, we’re here to help.

Please review the policy below before requesting a return or refund.

Returns Eligibility

We accept returns only in the following situations:

• The item arrives damaged

• The item is defective

• You received an incorrect item

To be eligible, you must contact us within 7 days of receiving your order and provide clear photographic or video evidence of the issue.

Returned items must be unused and in their original condition.

Non-Returnable Situations

For hygiene, safety, and logistical reasons, we do not accept returns for:

• Change of mind

• Incorrect size or variant selection

• Minor variations in color or measurements

• Normal wear and tear

We kindly encourage customers to review product details carefully before purchasing.

Refunds & Replacements

Once your request has been reviewed and approved, we will offer one of the following solutions:

• A replacement item, shipped at no additional cost, or

• A refund issued to the original payment method

Approved refunds are processed within 5–10 business days. Please note that additional processing time may be required by your bank or payment provider.

Shipping Costs

• In cases of damaged, defective, or incorrect items, Whampets will cover the associated shipping costs.

• Original shipping fees are non-refundable unless otherwise required by law.

How to Submit a Request

To request a return or refund, please contact our support team at:

whampets@gmail.com

Include:

• Your order number

• A brief description of the issue

• Clear photos or videos of the product

Our team will review your request and respond as quickly as possible.

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Final Notes

• Whampets reserves the right to decline requests that do not meet the conditions outlined above.

• Slight differences in color or size may occur due to lighting, screen settings, or manual measurements.